Always arrive 15 minutes before the start time of your massage event.
In order to give clients the full time they are paying for, massage therapists need to arrive 15 minutes prior to their massage event start time.
This means walking through the lobby door 15 minutes before, not still searching for parking.
Map your commute and route ahead of time to ensure you'll have plenty of time to find parking, unload your supplies, find the correct building or room, check in with the front desk, get your gear set up, and use the restroom if needed. If you run into unexpected traffic on your way, have a back up route in mind.
If you arrive late to a massage event, you may be asked to stay longer after the official end of the event to make up for lost massage time. You may also be issued a warning. Repeated late arrivals will escalate to disciplinary action.